Cant add Paypal

  • Resolved Thomas Due Halfdaner

    (@taxick)


    5 months ago

    Hi,

    I’m trying to get wpgive to work! – Stipe works fine, but when I try ad PayPal, it doesn’t work.

    I click on “Connect with PayPal Live” – Then I log in to PayPal, but when I get back to wpgive, It get this error

    Here is the error i get!

    I have also tried to make a new PayPal account?

    I have tried to convert my account to a business account, but I still get this error.

    Any help will be nice!

    // Thomas

    EDIT:

    Atm.: i use donerbox with paypal and this works fine.

    EDIT:

    Atm-1.: I have try use donerbox (another donate plugnin) with paypal and this works fine.

    Atm-2.: I have clear my cache and i have also try another browser..- Not working

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ginger Coolidge

    (@gscoolidge)

    5 months ago

    Hello @taxick ,

    Glad you reached out, happy to help!

    Thank you for the screenshots 🙂

    PayPal Donations can be a bit stubborn when you’re trying to connect for the first time. I sometimes have to try 2-3 times, and found that connecting in an incognito/private browser works best.

    Here’s what I do when the connection is being troublesome:

    • Open an Incognito or private browser instance using a web browser you don’t normally use. For example, we use Chrome as our default browser, but I’ll use a private browser session with Firefox or Safari for the PayPal connection instead
    • Once in the browser, login back into your admin. If you are NOT prompted to login, you should be, so use a different browser app.
    • Navigate back to the GiveWP > Settings > Payment Gateways – PayPal Donations screen
    • Click the Connect with PayPal Live button
    • Login to your PayPal account
    • It says it will redirect you back to your previous screen, but that does not always happen, so go back manually if needed
    • You might see an error like in your screenshot. Refresh the screen and if it displays a link that says to Recheck Account Status, click that. That usually takes care of it.
    • If you still see a connection error, try the process again
    • After the errors go away, click the Save Changes at the bottom of the screen and that should be the end of it!

    The good news is this is a one-time connection, so you won’t have to encounter this again on the same website.

    Let us know how things go after working through the above! 👍

    Thread Starter Thomas Due Halfdaner

    (@taxick)

    5 months ago

    Hi, @gscoolidge

    After trying again and again, I finally got it to work!

    Thanks for the help.

    Regards

    Thomas

    Plugin Support Ginger Coolidge

    (@gscoolidge)

    5 months ago

    Great job! Thank you for letting us know 👍🏻

    I’ll go ahead and mark this as resolved now. If you find using GiveWP is a good solution for your donations, please tell us with a 5-star rating. Here is a link to do that:

    https://ww.wp.xz.cn/support/plugin/give/reviews/#new-post

    Have a great rest of your day/evening 🙂 Have a good day!

Viewing 3 replies - 1 through 3 (of 3 total)

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