Can’t change admin first name

  • Resolved joshmacd

    (@joshmacd)


    1 year, 9 months ago

    Not sure if this plugin is still maintained or if the QA team quit, but its not possible to update the first or last name of admins with this plugin.

    Error: Sorry, that username is not allowed.

    Pretty well documented that if you’re making changes to your WP site, you’ll have to disable siteground bloatware.

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  • Plugin Support stefanstefanov

    (@stefanstefanov)

    1 year, 9 months ago

    Hello @joshmacd

    The plugin has a default-enabled feature called “Disable Common Usernames,” which prevents the use of generic usernames like ‘admin’ and that may be causing the issue. If you wish to deactivate this feature, you can do so in the “Login Security” section of the plugin. If you encounter any problems after turning off this option, please submit a Helpdesk request through your SiteGround Client Area Dashboard. Our team will then investigate and provide the necessary assistance.

    Best Regards,
    Stefan Stefanov

Viewing 1 replies (of 1 total)

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