Hi,
You are using a cache plugin, you need to clear it’s cache content after making any changes on your website, in order to allow it to show up on your front end.
Thank you.
Thanks Denzel, but that’s not the problem. Even with the cache cleared, or deactivated. Every other change made in Customizer appears in the live preview – it’s just the header that won’t change.
Hi,
Sorry, I am not able to replicate your issue.
It works properly for me on my localhost test site.
Please use the following troubleshooting steps.
Check your software version.
1 ) Check if you are using latest Hueman and Hueman Addons plugin, Update them if you are not using latest version.
Next step is to check for plugin conflict.
1) If you are using a server cache or cache plugin, please clear it’s cache content and disable caching via it’s settings.
2) Proceed to disable one plugin at a time, clear browser history and re-visit your customizer. Check if it’s working properly.
Do this until you find the plugin that’s causing this issue, please replace with an alternative plugin.
Thank you.
Hi Denzel,
I was facing the same issue as Andy with the header.
I tried disabling the plugins one by one and zeroed it on the ‘Hueman Add-ons’ Plugin! 🙁
For now, I have deactivated it and it works fine..The moment I activate the plugin, the header reverts to the previous header!
What do I do next??
Thank you
