• Resolved mickeyyy

    (@mickeyyy)


    Hi,

    Cost calc builder – 3.6.7

    WordPress – 6.9

    I tried to deactivate or even delete plugin but nothing changing

    I tried deactivate all other plugins, changed Theme, but nothing

    Problem: I always see dark theme with square radio buttons and black text on black background.

    And when i choose any another theme (e.g. Orange) and click button “Preview & Save” i also see only black theme

    Prod:

    • This topic was modified 5 months, 2 weeks ago by mickeyyy. Reason: Cant add screenshots

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello,

    Thank you for reaching out.

    The plugin doesn’t control the behaviour of the themes. With properly structured WordPress themes, there won’t be any restrictions. Have you tried to activate and test with the WordPress default themes as well?

    Best regards

    Thread Starter mickeyyy

    (@mickeyyy)

    I am talking about Cost Calculator Builder themes, not WP themes.

    With WP themes all is ok, i tried to chenge it to Astra or Hello theme, its changing but Cost Calculator theme is always black

    macstylemixthemes

    (@macstylemixthemes)

    Hi,

    What you’re seeing (always a dark theme with square radio buttons and black text, even after selecting another calculator theme) usually happens when the calculator’s theme styles are not being applied or loaded properly. This most often happens due to caching or mixed-content issues.

    Before anything else, please make sure you’re using the latest version of Cost Calculator Builder. You’re currently on 3.6.7, which is outdated and has known issues with theme handling. Updating to the latest version and then re-selecting your desired calculator theme followed by Preview & Save often resolves this.

    After updating, clear all caches, browser cache, any caching plugin, server cache, and CDN cache if applicable.

    Additionally, open your browser’s developer console (Inspect → Console) and check for mixed content errors (e.g., 413 or blocked resources because of HTTP/HTTPS mismatch). If you see mixed content errors, this can prevent the calculator styles from loading. You can fix this by resolving mixed content on your site; here’s a guide to help:
    https://www.wpbeginner.com/plugins/how-to-fix-the-mixed-content-error-in-wordpress-step-by-step/

    If after updating, clearing cache, and fixing any mixed-content errors the issue still persists, please provide temporary WP-Admin access or a staging site URL where the issue can be reproduced. With access, we can inspect why the calculator theme CSS isn’t loading and help resolve it.

    Best regards,
    Mac

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