Cant clear cache

  • Resolved Nat

    (@netoffis)


    7 years, 4 months ago

    Dear W3 Total Cache team,

    Suddenly the cache clear option has been missing from my website for no reason.
    I usually clear the cache from the admin bar on top of the website under “Performance” or into the plugin section on my WP site.
    I’m not able to clear any type of cache, and everything works perfectly a few days ago.

    I will glad for the solution.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    7 years, 4 months ago

    Hello @netoffis,

    Can you Click on the button “save settings & purge caches” or in Performance>Dashboard “empty all caches button”?

    Thread Starter Nat

    (@netoffis)

    7 years, 4 months ago

    Hey,

    Did it, nothing changes.
    But I just notice that all the settings in the general settings are unchecked = Page Cache, Database Cache, Object Cache, Browser Cache and etc..

    I don’t know the reason for it, but I already tried to deactivate and active or reinstall, could you provide for me a guide for all the settings in the W3 for the best performance? what to check and what to remain unchecked.

    Thanks!

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    7 years, 4 months ago

    Hello,
    Well, that explains it. Apparently, you don’t have any cache to empty. There are no optimal settings, it all depends on what you want to achieve. I suggest that you test your website on Gtmertix and use that info to increase the speed of your website.

    Thread Starter Nat

    (@netoffis)

    7 years, 4 months ago

    Please look at the results:
    https://gtmetrix.com/reports/www.offistextile.com/BikwEWhW

    I will glad if you help me to solve the problem and to figure out what I need to enable.

    Thanks

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    7 years, 4 months ago

    Hello,
    I think you need to concentrate on minifying JS and of course, Defer parsing of JavaScript. You also need to optimize your photos, which this plugin cannot do so you can use the plugin for optimizing photos of your choice.
    Also, you need to Add Expires headers which you can do in Browser cache setting.
    Minify and Defer parsing of JavaScript can be very tricky for inexperienced users. We can offer you our professional support in this case.

    Thread Starter Nat

    (@netoffis)

    7 years, 4 months ago

    Hi,

    Yes, I know about the javascript/optimize photos and headers but right now I need to fix the W3 cache problem.
    Can I follow this tutorial for better cache results? https://mythemeshop.com/blog/w3-total-cache-tutorial/

    And I will glad to know about your professional support for the Javascript/minify and etc.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

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