Can’t complete WP update

  • Resolved boghi

    (@boghi)


    3 years ago

    Hi,

    I’m trying to update WP to the 6.2.2 version, but it stops on the network update page and I see this error:

    “Warning! Problem updating http://example.com. Your server may not be able to connect to sites running on it. Error message: cURL error 6: Could not resolve host: example.com“

    Can you help me?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    3 years ago

    Try Manually upgrading. When all else fails, download a fresh copy of the WordPress (top right on this page) to your computer, and use that to copy up. Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace the wp-admin and wp-includes folders on your server (NOTE: do not delete the wp-content directory or your wp-config.php file). Read the Manual Update directions first.

    BACKUP: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups! See https://ww.wp.xz.cn/support/article/wordpress-backups/

    Thread Starter boghi

    (@boghi)

    3 years ago

    @t-p thanks.

    I solved the problem with the hosting provider.

    Moderator t-p

    (@t-p)

    3 years ago

    Glad its sorted 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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