Plugin Author
iClyde
(@iclyde)
Hi @schoenholz
You can try to run the backup again, if it still fails please add this to your wp-config.php:
define('BMI_USING_CLI_FUNCTIONALITY', 'Disabled');
You can add it below this line:
/* That's all, stop editing! Happy blogging. */
It will disable the CLI check and continue without it.
If you site is not huge it should solve your issue 🙂
Otherwise please try other backup methods, you can find them in “Other options” section at the bottom (but only if the 2nd try fail).
Let me know if that solves your issue 🙂
Thank you!
Hi @iclyde
thanks for you quick response. I still get the same error:
[STEP] [2021-05-21 14:46:25] Looking for PHP CLI executable file.
[DOWNLOAD GENERATED] File downloaded on (server time): 2021-05-21 14:50:31
[DOWNLOAD GENERATED] Last update (seconds): 246 seconds ago
[DOWNLOAD GENERATED] Last update (date): 2021-05-21 14:46:25
Plugin Author
iClyde
(@iclyde)
Hi @schoenholz
It was after adding the definition to wp-config.php?
That’s how it should look like:
Image
@iclyde yes I added it. Looks the same
Plugin Author
iClyde
(@iclyde)
Hi @schoenholz
Are you on Windows Server?
Could you please send us your site information via email?
You can download the dump in our troubleshooting section -> advanced settings -> Site info.
It’s strange that you’re getting the same log as above definition should completely disable the check that means the log should now be visible.
Plugin Author
iClyde
(@iclyde)
Email: [ support (at) backupbliss dot com ]
Plugin Author
iClyde
(@iclyde)
Let’s continue via email 🙂
