Can’t Create Events

  • Resolved jjdualan

    (@jjdualan)


    2 months ago

    I just installed TEC on a pretty new installation and don’t see the menu item to add a new event. I tried to access the page to add a new event through the setup wizard but it says that I need higher permissions. I’m already logged in as an administrator, in fact it’s the only user account.

    Any ideas? Been using TEC for a while and this is the first time I’ve run into this.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support tristan083

    (@tristan083)

    2 months ago

    Hi @jjdualan ,

    Thank you for reaching out.

    We’ve seen this occur on user roles that don’t have the manage_options and other capabilities. As such, I recommend reviewing the capabilities assigned to your user’s role to see if the necessary capabilities exists (see Editing User Roles and Permissions).

    Plugin Support Darian

    (@d0153)

    2 months ago

    Hi there,

    It looks like this thread has been inactive for a while, so I’ll go ahead and close it for now.

    If the issue persists or you have any other concerns, please feel free to reopen this thread or submit a new one anytime. We’ll be more than happy to assist you.

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 3 participants
  • Last reply from: Darian
  • Last activity: 2 months ago
  • Status: resolved