This may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Nineteen theme. If the problem goes away, enable them one by one to identify the source of the problem.
If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.
It still does not work in troubleshooting mode, with everything disabled and done as you suggested.
What else could it be?
Ok, try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.
Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.
Thank you. I am contacting my hosting provider for details and I shall try this, and hopefully it works!
I have attempted what you suggested, but it is still not working?
Hm, so it must not be on the site’s end.
First, please make sure that your browser is up to date: https://browsehappy.com/
If it is not, please try updating your browser or switching to a different browser.
If it is, please do these two things:
1. Try clearing your browser’s cache and cookies.
2. Try with all browser extensions or add-ons temporarily disabled.
Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.
I have tried as you suggested, but the same thing still keeps happening – there is no box for actual content. I am using the most current update of Firefox.
My hosting provider will also be trying a few things on their end as I have been in contact with them as well.
Thank you for your help.
Who is your hosting provider?
That definitely shouldn’t be a problem.
Assuming you mean Firefox 69.0.2, did you try it with all add-ons disabled, including any ad or tracker blockers?
Yup, that’s the version of Firefox. And yup, I tried it with everything disabled and it still did not work.
Try adding define('CONCATENATE_SCRIPTS', false); to your wp-config.php file just below the define('DB_HOST' line.
To do so, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and edit the file with a plain text editor.
For details: https://ww.wp.xz.cn/support/article/editing-wp-config-php/#disable-javascript-concatenation
Thank you. I have attempted that, and now my wp-admin page does not load. But I can create new posts when signed into WordPress.com, oddly enough.
That’s incredibly odd. Are you sure you added the line in the right spot?
Yup, pretty sure. Just checking it again to make sure.
