Cant edit doc

  • Resolved drewwilliams1111

    (@drewwilliams1111)


    10 months, 2 weeks ago

    Hello and thanks for the help in advance.

    When i click to edit a doc it opens a new window in the same place i was before (the place to click a doc to edit)

    I have not been watching this site for a while but i do see i am getting emails from my host with errors from eazydoc saying something along the lines of this

    Error Details
    =============
    An error of type E_PARSE was caused in line 32 of the file /home/u949723727/domains/backtestjs.com/public_html/wp-content/plugins/eazydocs/includes/functions.php. Error message: syntax error, unexpected ‘|’, expecting variable (T_VARIABLE)

    I see someone updated a similar issue, i am using EazyDocs Version 2.6.7 with wordpress version 6.7.2 and php version 8.4.3. I have tried to delete and reinstall EazyDocs as well

    Any help is greatly appreciated, i have months of docs that i made that i just cant access.  I know they are most likely not gone i just cant access them and all the pages are 404.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support SpiderThemes Support

    (@spiderthemes247)

    10 months, 2 weeks ago

    Hi @drewwilliams1111 ,

    Thank you for reaching out to us, and I’m truly sorry to hear about the issue you’re experiencing.

    We want to let you know that the “edit docs” issue you’re facing has already been identified and resolved by our development team. The fix will be included in the next release of EazyDocs, which is scheduled to go live very soon, although we cannot confirm an exact release date just yet.

    If this issue is urgent for you and you’d like to resolve it immediately, please feel free to contact us directly via email at [email protected] , We’ll provide you with an updated version of the plugin that you can install on your site to fix the problem right away.

    Please rest assured that your existing documents are not lost, and we’ll do our best to help you regain access to them as quickly as possible.

    Thread Starter drewwilliams1111

    (@drewwilliams1111)

    10 months, 2 weeks ago

    Thanks so much for the quick response! I would love to try this new version to fix my site. I sent an email, looking forward to hearing from you.

    Plugin Support SpiderThemes Support

    (@spiderthemes247)

    10 months, 2 weeks ago

    Hi @drewwilliams1111 ,

    Thank you for sending the email. I’ve already responded to it. Kindly check your inbox for our reply.

    If you have any further questions or need assistance with the updated version, feel free to let us know.

Viewing 3 replies - 1 through 3 (of 3 total)

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