@rjbearcan
I think you have a conflict with your Theme or another Plugin.
Try to do a conflict test and read this guide.
https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test
Plugin Support
Yurii
(@yuriinalivaiko)
Hello @rjbearcan
This issue occurs because of script or style conflict. Please do a conflict test to find a plugin that conflicts with Ultimate Member. Tell us what plugin causes this issue and we’ll investigate this on our sites to find a solution.
Follow this guide to do a conflict test: https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test
Thanks
Hello, I disabled all non UM plugins and switched to the 2023 theme. When I tried editing the choices for a drop down field, the box closed. I tried it in an incognito window as well and the same thing happened. Any ideas on what steps I can take next?
Plugin Support
Yurii
(@yuriinalivaiko)
This issue is specific for your site. It does not occur on other sites. You have to investigate what is happening in the browser script’s debugger to find a solution. Could you provide Install Info from your site to help us reproduce your environment? Thanks
Sure, how do you want me to do that exactly? Is there an option in Ultimate Member that lets me do that?
