can’t edit invoice template

  • Resolved omarm98

    (@omarm98)


    4 years, 7 months ago

    I can’t edit the invoice template, gives me an ‘error’, just that nothing else please help

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter omarm98

    (@omarm98)

    4 years, 7 months ago

    when checking the console an error appears: POST https://mybeststore.net/wp-admin/admin-ajax.php 403
    please help ASAP

    Plugin Author WebToffee

    (@webtoffee)

    4 years, 7 months ago

    Hi @omarm98,

    Thanks for reaching out.

    The cause of this issue is usually due to the installed Firewall on your website. WordFence and Sucuri are identified as common firewalls causing issues. The firewall may be blocking the action used for saving the plugin settings.

    The common workaround that we would suggest would be to whitelist the action that is blocking the settings from saving. Note that the user with admin provisions will only have access to whitelist the action.

    Thread Starter omarm98

    (@omarm98)

    4 years, 7 months ago

    thanks for the reply, unfortunately I have none of those plugins or any firewall plugins!
    please advise for next steps. thnaks

    Thread Starter omarm98

    (@omarm98)

    4 years, 7 months ago

    I don’t know how to whitelist the action to be honest, can you help?

    Plugin Author WebToffee

    (@webtoffee)

    4 years, 7 months ago

    Hi @omarm98,

    Thanks for sharing the information.

    Could you please share the error screenshots and the WooCommerce System status report (WooCommerce>status>Get system status report) via this link for a better understanding?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘can’t edit invoice template’ is closed to new replies.