Can’t edit Mega Menus

  • Resolved frontierforever

    (@frontierforever)


    4 months ago

    I’ve been using Royal for a long time with no problems. Just tried to update my Mega Menus and when I click “edit with elementor” nothing happens. Any idea how to remedy?

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  • Sophia Support

    (@marsismyhome)

    4 months ago

    Hi.

    Thank you for choosing our product.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email as well.

    We will analyze your system and replicate the same case. This will help us debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from ww.wp.xz.cn.

    Kind regards, Sophia

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