• fabiutza

    (@fabiutza)


    Hello,

    I can’t edit my content, when i try to click to edit doesn’t happened anytihing. Also, when i click to Section Navigation i receive this message: No sections to navigate.

    Thanks,
    Fabi

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author presscustomizr

    (@nikeo)

    Hello,
    Thanks for reporting your problem.
    I recommend to follow those troubleshooting steps :

    1. Use the latest software versions : make sure the Nimble Builder and your theme are up to date.
    2. Troubleshooting steps : make sure your follow the troubleshooting steps.
    3. Search the forum : use the search field on top of the topic list with keywords describing your issue. Another user may have had a similar problem already resolved.
    4. Cache plugin : if you are using a server cache or cache plugin, please clear it’s cache content and disable caching via it’s settings.
    5. Browser : clear your browser’s cache / history
    6. Check for plugin conflict : deactivate all of your plugins. If it fixes the issue, re-activate your plugins one by one, until you identify the plugin in conflict.

    If relevant please include screenshot(s) of the issue.
    Tip : You can use an online screenshot sharing tool like https://prnt.sc/ to include a link to screenshot.

    Thanks

    cielie

    (@cielie)

    Hi

    I am also having this issue.
    Did you find the problem?

    cielie

    (@cielie)

    I followed the steps but still can’t find the problem

    cielie

    (@cielie)

    I urgently need to get this issue solved please.

    astickov

    (@astickov)

    Hello, I also can’t change the content, and I can’t create new content. I disabled the plug-ins one by one, and it didn’t help me. The separators are no longer visible, and I can’t control them. The cache was cleared. This appeared after the 25.05.2020 update. Do I need to provide other information in order to deal with a possible problem?

    Plugin Author presscustomizr

    (@nikeo)

    Hello @astickov,
    Another user had a similar problem recently and it was created by a shortcode inserted with the Rich Text Editor module. ( topic here : https://ww.wp.xz.cn/support/topic/cant-edit-homepage-6/ ).

    I recommend following the troubleshooting steps listed on this page : https://docs.presscustomizr.com/article/351-nimble-troubleshooting-guide

    astickov

    (@astickov)

    After the update, it started working, but I can’t manage the sector. You can’t see them.

    Plugin Author presscustomizr

    (@nikeo)

    @astickov can you please open a separate topic about your problem ?
    It helps keeping the forum organized.

    When you’ll create your new topic, it helps if you include your system infos when creating your post. You’ll find them under Dashboard > Plugins > System Infos ( when the Nimble Builder plugin is active ).

    Also please confirm that you followed the troubleshooting steps when opening your topic : https://ww.wp.xz.cn/support/topic/troubleshooting-tips-for-nimble-builder/

    If relevant please include screenshot(s) of the issue.
    Tip : You can use an online screenshot sharing tool like https://prnt.sc/ to include a link to screenshot.

    Also, explain what you mean exactly by “I can’t manage the sector”. Did you mean section ?

    Thanks 🙏

    astickov

    (@astickov)

    Thanks Nicolas!

    After the 2.0.20 update, my problems were resolved.
    I am very happy to use your extensions.

    Plugin Author presscustomizr

    (@nikeo)

    Great @astickov

Viewing 10 replies - 1 through 10 (of 10 total)

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