• Resolved dcaryll

    (@dcaryll)


    Working on an existing site that I incorporated Meta Slider into. I have three slideshows but I cannot edit the names of them. I assume it’s a conflict with Javascript or another plugin, but I have tried disabling all other plugins and it doesn’t fix it.

    I appreciate your help!
    -Dan

    http://ww.wp.xz.cn/plugins/ml-slider/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi Dan,

    You should be able to highlight the text in the current tab and enter the new title for the slideshow – is that what you’re trying to do?

    Regards,
    Tom

    Thread Starter dcaryll

    (@dcaryll)

    Hi Tom,

    Thanks for your reply.

    Yes, I’m trying to edit the text but it won’t let me activate it. I’ve used Meta Slider on multiple sites and this is the only time I’ve had a problem.

    Appreciate the help,
    -Dan

    Hi Dan,

    Strange! Does it work if you switch theme? It’s just an input box so I’m not sure why you wouldn’t be able to get your cursor into there (it only works with the active tab).

    Could you get in contact through http://www.metaslider.com/support/ ? I’ll need an temporary admin login to take a look (probably tomorrow as it’s getting late here)

    Regards,
    Tom

    Thread Starter dcaryll

    (@dcaryll)

    Sure. I didn’t purchase the Meta Slider Pro so I don’t have a transaction key.

    I attempted to switch themes and it still wouldn’t work.

    Please let me know if you’d still like a login even though it isn’t pro version.

    Thanks!
    -Dan

    Yes please, just use WPSupport as the purchase ID.

    We try to fix everything for everyone (for free customers: within reason!), but Pro customers get bumped to the top of the list and are given as much time as it takes. I’ll get back to you tomorrow once the backlog is clear 🙂

    Regards,
    Tom.

    Resolved via email. The UX will be improved for editing the titles in the next version!

Viewing 6 replies - 1 through 6 (of 6 total)

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