• Resolved markstern

    (@markstern)


    Hi there
    I can’t see any of the site to edit.
    I did the update. I also removed plug ins, as instructed.

    Now I simply can’t edit any of the pages. Please help!!
    Thanks
    Mark

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    What happens when you try to edit a page?

    Thread Starter markstern

    (@markstern)

    when I go to that edit page, it’s white. I cannot see anything. So, I can’t edit.
    However when I right click, I can view the source, and it’s there.
    Thanks Steven

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://codex.ww.wp.xz.cn/Debugging_in_WordPress

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins.

    Thread Starter markstern

    (@markstern)

    Thanks again.
    I already disabled plug ins. I am using Twenty Nineteen theme.

    How do I find the error log?

    Mark

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    The location varies from host to host, so ask your host.

    Also, enable WP debugging: https://codex.ww.wp.xz.cn/Debugging_in_WordPress

    Thread Starter markstern

    (@markstern)

    Thanks Steven
    I have deactivated plug ins, added the health check plug in.
    I am using Twenty Nineteen theme, is that one of the default ones?

    I am waiting for host company to let me know how to check the logs.
    I didn’t know how to enable wp_debug and wp_debug_log .
    Would reinstalling the current version of wp help?
    Thanks Steven

    Thread Starter markstern

    (@markstern)

    HI there Steven

    So after talking with tech support, I learned that they have updated the php.

    We have discontinued the 5.6 version of php and we are now using 7.1. You will have to upgrade all your plugins and themes in WordPress to be compatible with 7.1. We have temperately reverted you back to 5.6 but this is only good for 30 days.

    How do I do that?
    Thanks for all your help.
    Mark

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    OK, now make sure everything is up to date.

    Thread Starter markstern

    (@markstern)

    thanks, but looking how to update the php on wordpress. Can you send me a link pls

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    PHP is updated by your host. What your host told you is to make sure all WP components are up to date. Go to DASHBOARD->UPDATES

Viewing 10 replies - 1 through 10 (of 10 total)

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