Can’t edit Widgets in Customize

  • Resolved danielasofs98

    (@danielasofs98)


    4 years, 2 months ago

    Hi.

    I can’t edit the Widgets section in Costumizer, the message that appears is “Your theme has 2 other widget areas, but this particular page doesn’t display them. You can navigate to other pages on your site while using the Customizer to view and edit the widgets displayed on those pages.”
    I wanted to add Social Media as well, so I tried go directly into Appearance > Widgets, but when I do it with Social Icons, this message appears “This block has encountered an error and cannot be previewed”, so I can’t really add any social media there because the icons don’t appear to me

    How should I proceed?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • luciamarinescu

    (@luciamarinescu)

    4 years, 2 months ago

    Hi @danielasofs98,

    Thanks for choosing Hestia!

    The issue may occur due to a plugin conflict, so please install the Health Check & Troubleshooting plugin, enable the troubleshooting mode which will deactivate all plugins and check if the issue persists. If the problem doesn’t occur anymore, it means it was indeed caused by a plugin conflict and you should reactivate the plugins one by one, until you find the culprit. Then, replace that plugin with an alternative one.

    I hope this helps!

    Have a nice day!

Viewing 1 replies (of 1 total)

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