Can’t enable processing

  • Resolved netweaver – phil

    (@netweaver-phil)


    7 years, 9 months ago

    Hi,
    Thanks for such an excellent plugin, it really does fill a void!

    The plugin installs and activates correctly, but when selecting ‘Yes, Enable’, followed by ‘Save Changes’ it says ‘Settings saved’ but then reverts to ‘Disabled’.

    We’re on 4.9.8 and I’ve tried disabling WP-Rocket but that didn’t help. There are no errors showing in the javascript console.

    Please could you let me know where to look next?
    Thanks
    Phil

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author asadkn

    (@asadkn)

    7 years, 9 months ago

    That’s quite odd. Try to delete the plugin and reinstall it, clearing browser caches. The only other reason I can think of if it’s not saving is if the WordPress isn’t saving options to MySQL database which would affect saving WordPress settings too. Can you check which PHP version are you running on the site?

Viewing 1 replies (of 1 total)

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