Hi,
Does this affect only a single page or all of them?
Furthermore, please try to do the following to troubleshoot the issue:
- Make sure you have a complete backup. See here: https://elementor.com/blog/backup-wordpress/
- Regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard.
- Clear all cache: your browser’s cache, other plugins’ cache, and server cache (if possible).
- Make sure that Elementor is updated and you are trying to edit from a supported, updated web browser.
Thread Starter
burik
(@burik)
this happens when i try to edit the theme header or footer separately
the theme is compatible with elementor, all blocks are edited normally, except for these
https://postimg.cc/svrk5GQx
did your advice, did not help
Hi,
Can you confirm that the plugin is updated to the latest version? If the plugin is updated, do the following steps:
- If the issue persists, deactivate all plugins apart from Elementor. If this helps, reactivate them one by one to find the culprit.
- If this doesn’t help, switch your theme (temporarily) to the Hello Theme and see if it makes any difference.
If the header and footer are built with a third-party plugin, please contact the support of those plugins, or use Elementor templates instead:
https://elementor.com/help/header-site-part/
https://elementor.com/help/footer-site-part/
If the issue persists, the link to the page would be helpful for us to check the issue further.
