Please turn on EWWW debugging, and post the debugging information from via pastebin.com
EWWW doesn’t always convert the image. It attempts to do so, but only keeps the converted version IF it is smaller than the original. Applying lossy compression to your PNGs makes it more unlikely that JPG will be smaller.
The Show Optimize Images button isn’t working for me, I must have broken something there with 2.6, so I’ll dig into that shortly.
There have been savings, as evidenced by the Total Savings on the settings page (in the Plugin Status section), so at least we know it is working on your server properly (and everything else in the debug log checks out fine).
I spoke too soon on the Show Optimized Images. It wasn’t displaying any images for me because I’m doing some work on Amazon S3 images, but any non-S3 images show up just fine.
So, what exactly happens when you press Show Optimized Images? Does it do nothing at all, or refresh the page?
Or does it show the table headers (File Name, Image Type, Image Optimizer)?
If it is the former, that indicates a js issue, so you’ll need to use Chrome or Firefox to view the developer console (press Ctrl+Shift+I and click the Console tab). Then refresh the Bulk Optimize page and click the Show Optimized Images to see if any errors appear.
hello! thanks for your help. when i press show optimized images, the table headers appear, but nothing below them (see screenshot: https://drive.google.com/file/d/0B90_jQt6A7vxLWtUd2NyVjlLYjg/view?usp=drivesdk)
Ok, lets turn on debugging one more time. Then visit the Media Library, switch to list view, and paste the output in yellow for one of the images (again using pastebin.com)
EDIT: basically, when you get the headers but nothing displayed, it means EWWW couldn’t reconstruct the image url based on the image path, which generally only happens if the images are on a CDN, or just plain missing, but I don’t think that is the case for you. Hopefully the image meta will give us some clues.
One other thing that would help along with the image meta is to see a list of the raw paths from the ewwwio_images table in your mysql database. If that ends up being difficult to post in text, a screenshot of it should work just as well.
here you go! http://pastebin.com/FLkKnKjE
i don’t know how to access the mysql database, but can try!
Hmm, the image meta looks normal, so last thing to check is the database. You can generally access that with phpmyadmin on most webhosts. It’s usually in the database section of your cpanel, but if you can’t find it you may need to ask your webhost for assistance.
Then you’re looking for the wp_ddzk_ewwwio_images table.
Hmm, that looks normal, can you try double-clicking one of the file names in the table and then copying and pasting that here? Then you can press the Esc key to make sure you don’t actually change the value in the table. Also would be good to have the corresponding image url for that image if you can figure it out. Otherwise, I should be able to make a pretty good guess based on what you’ve given me.
Sorry, should have mentioned that if double-clicking doesn’t work, you can press the Edit link to view the full path.
hello! here is the info from one of the images:
/home1/bethful1/public_html/wp-content/uploads/2016/03/AMEX-Thumbnail.png
the URL is: http://www.bethfuller.com/wp-content/uploads/2016/03/AMEX-Thumbnail.png
thanks for your help.
Without seeing the actual backend, I’m stumped. Can you please send me an admin login via https://ewww.io/contact-us/
Ok, it looks fine to me. It’s a bit on the slow side, but all 14 pages of images load properly for me. Perhaps there was some temporary error, and your browser was caching the response…
Yes I can see all the images now! Thank you for your help 😉
