can’t get feedback since 2 weeks

  • Resolved erkangerici

    (@erkange)


    5 years, 11 months ago

    I bought premium version, opened ticket and send mail.
    But can’t get feedback to my mails or tickets since 2 weeks.

    Please contact with me

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WPClever

    (@wpclever)

    5 years, 11 months ago

    Hi @erkange,

    Thanks for contacting us here.

    Sorry for any inconvenience caused to you because of this. Our Support Forum is having very heavy workloads, so it takes more time than usual to process tickets.

    Please kindly contact our support agent on Support Forum by creating a new ticket to ask her to check the progress for yo kr discuss further with our developers to get help faster in case you’re in a hurry.

    Since this forum is for supporting free plugins, any issues concerning Premium version of our plugin. It is better to avoid discussing Premium version here.

    Thread Starter erkangerici

    (@erkange)

    5 years, 11 months ago

    I did what you asked and raised the ticket twice, also send 2 mails after this topic.
    But still no update since 3 days.

    I expect from you to keep your promises so i can deliver job to my customer.
    Please return asap, thanks

    Thread Starter erkangerici

    (@erkange)

    5 years, 11 months ago

    We still couldn’t make any progress, could you please check your mails.
    thanks

Viewing 3 replies - 1 through 3 (of 3 total)

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