@willsterstyle: The issue can be because of some error in the configuration you provided in the backend. In such cases, the plugin defaults to the original configuration. Can you share the configuration you have provided? Or try the following setting and let us know if it worked?
{
theme : 'transparent',
share : {
'position' : 'right',
'services' : 'facebook,twitter,email,print,more',
'postShareTitle' : 'Thanks for sharing!',
'postShareFollowMsg' : 'Follow us',
'postShareRecommendedMsg' : 'Recommended for you'
},
follow : {
'services' : [
{'service' : 'facebook', 'id' : 'AddThis'},
{'service' : 'twitter', 'id' : 'AddThis'}
],
'title' : 'Follow',
'postFollowTitle' : 'Thanks for following!',
'postFollowRecommendedMsg' : 'Recommended for you'
}
}
Hey,
I never made any custom configurations through the custom API? How do I get to the area where I can enter those settings in?
@willsterstyle: Sorry, I got confused there.
Going through your original question again, it looks like you are having a JS error in your admin page. It might be from your theme, another plugin or a conflict with AddThis Smart Layer plugin and another plugin. It will be helpful if you can check it and let us know.
If you are not sure how to do this, take a look here: http://codex.ww.wp.xz.cn/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Chrome
You may send a screenshot of the error to srijith[AT]addthis.com.
In the console this is what I captured:
Uncaught QuotaExceededError: An attempt was made to add something to storage that exceeded the quota. gtcCommon.js?ver=3.7.1:2
event.returnValue is deprecated. Please use the standard event.preventDefault() instead. jquery.js:5374
Uncaught Error: no such method ‘show’ for tooltip widget instance jquery.js:516
Uncaught Error: no such method ‘hide’ for tooltip widget instance jquery.js:516
Uncaught Error: no such method ‘show’ for tooltip widget instance jquery.js:516
Uncaught Error: no such method ‘hide’ for tooltip widget instance jquery.js:516
Sent you an email with the screenshot as well.
Cheers!