Cant get past Setup Wizard

  • Resolved johnmeloche

    (@johnmeloche)


    5 years, 11 months ago

    I just installed your plugin.

    I went to the dashboard a a wizard screen appears.

    I completed all the steps selecting which parts to enable and at the end it says “Finish Setup Wizard”.

    But the button doesn’t do anything. I cannot get past it.

    I also tried “skip this step” and it also does nothing.

    So I am not even able to get to the dashboard.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    5 years, 11 months ago

    Hello @johnmeloche

    I trust you’re doing well!

    I’ve tested the plugin on my site and could not replicate this issue. Please make sure there is no other plugin is conflicting on your site with Smush.

    Backup your site before making any changes, so if something will go wrong you can always restore it.

    – Deactivate all plugins besides the Smush and see if the issue still there
    – If all is well, start activating one plugin at a time, till the issue will be back.

    Please let us know how it went!

    Kind regards,
    Nastia

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    5 years, 11 months ago

    Hello @johnmeloche

    I hope you are doing well!

    We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

Viewing 2 replies - 1 through 2 (of 2 total)

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