• Resolved jkash23686

    (@jkash23686)


    I was using this plug-in and it was working swimmingly on the test site here:

    http://xeroproject.com/DNG

    But once we went live its a no go. None of the sidebars I have imported show up. Its a 1 to 1 copy of the test site so not sure why they wont display. Any help would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hey @jkash23686,

    Hope you’re well.

    Can you activate WordPress debug logging then try reimporting sidebars? To do that you need to edit wp-config.php file to add these codes;

    /* Debug Settings */
    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);
    /* End of Debug Settings */

    Then after retry can you check wp-content folder, is there any debug.log file? Also did you check test site/live site software versions? Like PHP, MySQL, Apache, NginX versions.

    Cheers,
    Oguz

    Hello @jkash23686,

    we haven’t heard back from you for a long time, so I’m marking this thread as resolved. Feel free to post back here, if more assistance is required and we can re-open it. 🙂

    Warm regards,
    Dimitris

Viewing 2 replies - 1 through 2 (of 2 total)

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