Hi @tdw02d,
Thanks for reaching out about this. If the bank payment method is still showing at checkout after disabling it, this is usually related to a cache issue or another plugin/theme overriding the available payment methods.
Please try the following:
- Go to WooCommerce > Settings > Payments and confirm the bank payment method is disabled there.
- Clear all caches on the site, including any caching plugin, server cache, and browser cache.
- Temporarily deactivate all plugins except WooCommerce and the Stripe plugin, then switch to a default theme like Twenty Twenty Four and check if the payment method still appears.
- If you are using Checkout block or any custom checkout plugin, test with the default WooCommerce checkout page as well.
If the issue continues after the above, please share:
– A screenshot of the payment settings page and checkout page using https://snipboard.io
– Your System Status Report via WooCommerce > Status > Get system report > Copy for support, then paste it to https://pastebin.com or https://quickforget.com and share the link here
That will help us take a closer look.
@lovingbro — Link enables a Bank payment option (e.g. as shown here), and I bet this is what is causing it. @tdw02d — see all the recent support threads here about not being able to disable Link; if you can’t disable Link (after trying, it will appear disabled, but if you refresh the page, it will be enabled again) via website admin back-end > WooCommerce > Settings > Payments > Stripe (Manage) > scroll down to “Link by Stripe” on Payment Methods page, then you’ll have to get the development team here to disable it for you via their back-end.
Hi @tdw02d,
Thanks for sharing the screenshot, this helps clarify the issue. The “Bank” option you’re seeing is coming from Link by Stripe, which can enable bank account payments directly within the Stripe checkout experience, even when the standard WooCommerce bank transfer method is disabled.
At the moment, there is a known issue where disabling Link from WooCommerce → Settings → Payments → Stripe → Manage → Payment Methods does not always persist, and the setting may automatically re-enable itself after saving.
You can find more details here: GitHub issue #5468
In this case, the Link configuration may need to be disabled directly from the Stripe side by our development team.
Please contact us directly via: WooCommerce support contact form
While contacting us, include:
- A link to this forum thread
- The screenshot you shared
- Confirmation that the Bank option is still appearing after disabling it in the Stripe settings
That will help the team disable the configuration lock for your account.
Thread Starter
tdw02d
(@tdw02d)
Thanks for the feedback… I was able to go into m stripe account and disable link and then was able to disable it inside the plugin. Thanks again.
Hi @tdw02d,
Thanks for coming back to share what worked on your end, glad to hear you were able to disable Link directly from your Stripe account and then successfully disable it within the plugin as well.
For anyone else still experiencing this issue, we recommend checking the Link settings directly in the Stripe Dashboard first, as this has resolved the issue in cases where the setting keeps re-enabling itself in WooCommerce.
I’ll go ahead and mark this topic as resolved now.
If you have a moment, we’d also really appreciate a review of the WooCommerce Stripe Payment Gateway plugin here:
https://ww.wp.xz.cn/support/plugin/woocommerce-gateway-stripe/reviews/#new-post
Your feedback helps other merchants and the team as well. Thanks again!
