Can't install

  • Resolved quan1n

    (@quan1n)


    12 years, 10 months ago

    Hi, I am new to wordpress and plug-ins but I tried to install your music store plug-in onto my wordpress but it doesn’t work. I installed it from the search on the wordpress first but when I tried to activate, it went to a page that said “server error”. And after that, any page I tried to look at in the dashboard turned to the same “server error” page and I coudn’t do anything but deleting the plug-in using FTP. Then I downloaded from this web site to my pc and installed using FTP (I followed the installation manual on this web site) but resulted in the same (showing “server error” after trying to activate the plug-in). Could someone comment on this? I am using wordpress 3.5.2 Japanese version.

    http://ww.wp.xz.cn/plugins/music-store/

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  • Plugin Author codepeople

    (@codepeople)

    12 years, 9 months ago

    Hi,

    For checking the issue I will need the FTP access for trying to install the plugin on your website.

    You may send me the sensitive data through our support page:

    http://wordpress.dwbooster.com/support

    Thread Starter quan1n

    (@quan1n)

    12 years, 9 months ago

    Thank you for the comment. I figured out that my server had a problem to use your plug-in. I tried different server and there was no problem. Thank you for your support.

Viewing 2 replies - 1 through 2 (of 2 total)

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