Can't Install

  • Resolved Sdarter

    (@sdarter)


    11 years ago

    I’m trying to install on multiple sites, and while most worked, 2 won’t install. Interestingly one is an add-on domain of the other. Could this be causing the problem? The sites in question are below:

    nygoodmanlaw.com
    nygoodmanlaw.com/lawfirm

    The error simply says “Could not copy file. updraftplus/methods/ftp.php”

    Thanks you for any help you can provide.

    https://ww.wp.xz.cn/plugins/updraftplus/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    11 years ago

    Hi,

    When WordPress installs a plugin, all it is doing is downloading a zip file, unzipping it, and copying the unzipped files into the right places. If this fails, it’s almost certainly because your web hosting account disk space has reached 100% full. Around 20Mb is needed for UpdraftPlus – so, check that out, and you’ll probably find you need to increase your account disk space a bit.

    Best wishes,
    David

    Thread Starter Sdarter

    (@sdarter)

    11 years ago

    Well duh – I should have considered that. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: Sdarter
  • Last activity: 11 years ago
  • Status: resolved