• Resolved mariusandersen

    (@mariusandersen)


    Error when trying to install or update to free Starter version 3.5.35 from wp plugin repository.

    “Update failed: Download failed. Not Found”

Viewing 6 replies - 1 through 6 (of 6 total)
  • krispierre

    (@krispierre)

    Same … I just bought the pro version and couldn’t update the plugin with this same message … I also went to the plugin page (https://ww.wp.xz.cn/plugins/masterstudy-lms-learning-management-system/) to download most recent file there but got a black screen: This site can’t be reached …). Very frustrating. Are you working on this?

    • This reply was modified 1 year ago by krispierre.
    Plugin Support mgordon7

    (@mgordon7)

    Hello,

    Thank you for reaching out.

    Please kindly be informed that the wp.org comments section is only for questions regarding the free LMS plugin. If you are Pro users, please kindly reach our via the support ticket platform or email us here > [email protected], in order to be of better assistance

    Best regards

    Thread Starter mariusandersen

    (@mariusandersen)

    Did you read my message @mgordon7 ?

    “Error when trying to install or update FREE STARTER version 3.5.35 from wp plugin repository.”

    “Update failed: Download failed. Not Found”

    James StylemixThemes

    (@jamesstylemixthemes)

    Hi @mariusandersen,

    We are sorry for the inconvenience.

    Please try reinstalling the plugin again, by deactivating other plugins on your website. Especially, plugins for editing source file of the website or other plugins to manage the website database or other settings.

    Please note that there is no configuration in the MS LMS plugin that prevents users from installing it.

    You can try installing the MS LMS Free plugin to make sure that it can be installed without an issue on the clear website – https://tastewp.com/

    Kind regards,
    James

    Thread Starter mariusandersen

    (@mariusandersen)

    Hi. Just informing that I was able to install v 3.6.0 from wp repo now. I didn’t do or change anything at my end, though.

    Plugin Support mgordon7

    (@mgordon7)

    That is great

    Best regards

Viewing 6 replies - 1 through 6 (of 6 total)

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