Can’t interact with checkout input fields

  • Resolved w4yp01nt

    (@w4yp01nt)


    11 months, 2 weeks ago

    Using Multi-User mode, if I (as a manager) use the dialog within the customer dashboard to switch to one of the sub accounts that I manage – and I then move to the checkout to finish an order; For some reason, I am unable to enter anything into the input fields in my checkout?

    There are no console errors on the page, or anything in my error log. Is this a known issue?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Daniel

    (@sfwc)

    11 months, 2 weeks ago

    Hi @w4yp01nt,

    Thank you for reaching out!

    Are Force subaccounts to inherit the billing address from their Manager or Force subaccounts to inherit the shipping address from their Manager options enabled?

    In versions prior to 1.6.6 there was a bug that caused checkout fields to display as readonly, even if not populated with shipping or billing details from the Manager.

    Plugin Support Daniel

    (@sfwc)

    11 months, 1 week ago

    We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved.

    If you have any other questions about the plugin, please start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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