I can see everything fine. Did you fix the problem?
I’m sorry, I didn’t explain it right. I can access the website, but I can’t access the admin panel, when I try to login it redirects to the same login page and it doesn’t show any errors to figure out the problem.
When did the problem happen? After you updated/installed a plugin/theme?
Have you tried:
- flushing any caching plugins you might be running, as well as server and/or browser caches.
- deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin (read “How to deactivate all plugins when you can’t log in to wp-admin” if you need help). Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old
- switching to the Twenty Fifteen theme to rule out any theme-specific problems. If you can’t log in to change themes, you can remove the theme folders via FTP so the only one is
twentyfifteen. That will force your site to use it.
- manually upgrading. When all else fails, download a fresh copy of the latest.zip file (top right on this page) to your computer, and use that to copy up. You may need to delete the wp-admin and wp-includes folders on your server. Read the Manual Update directions first.
Some of those may not apply to you but try as many as you can.
I struggled with this after my server upgraded to php 5.5. This is probably something you’ve already tried, but login with an entirely different browser.
As a habit, I clear my cache and cookies from “a week ago” or “a month ago” and I thought that would have taken care of it. After noticing that I could in fact login with Firefox and not Chrome, I realized that I had to clear my history “since the beginning of time” and that did the trick.
Otherwise Matthew had great suggestions! Just thought I might be able to save someone some time if they googled this (like I did) and it turned out to be a quick and easy solution like mine was.
