can’t login WP admin – captcha invalid key

Viewing 7 replies - 1 through 7 (of 7 total)
  • daniindrak

    (@daniindrak)

    3 years, 1 month ago

    This error message suggests that there may be an issue with the reCAPTCHA setup on your website. reCAPTCHA is a security measure that helps protect your website from spam and abuse by requiring users to prove that they are human.

    Here are a few potential solutions to this problem:

    1. Make sure that the site key and secret key for reCAPTCHA on your website are correct. You can check these keys in your Google reCAPTCHA account.
    2. Check that the reCAPTCHA code is correctly implemented on your website. If you are using a CMS like WordPress, there are plugins available that can help you add reCAPTCHA to your website.
    3. Ensure that you have enabled the correct type of reCAPTCHA. There are different types of reCAPTCHA available, including v2 and v3. Make sure that you have selected the appropriate type for your website.
    4. Try disabling any caching or optimization plugins on your website, as these may interfere with the reCAPTCHA code.
    5. If none of the above solutions work, you may need to contact Google reCAPTCHA support for further assistance.
    Thread Starter leayks

    (@leayks)

    3 years, 1 month ago

    I really would like to check those things but since i can’t access my admin panel, it makes things a bit harder..

    Or maybe there’s another way to get access to these option other than logging through the wp-admin page on my website.

    daniindrak

    (@daniindrak)

    3 years, 1 month ago

    do you have access cpanel? if you have access cpanel you can deactive plugin first.

    To deactivate a plugin from cPanel, follow these steps:

    1. Log in to your cPanel account.
    2. Navigate to the “File Manager” option and click on it.
    3. In the file manager, navigate to the folder where your website files are stored. This is usually the “public_html” or “www” folder.
    4. Go to wp-content ->plugins Find the folder for the plugin you want to deactivate. This will depend on the CMS you are using and the specific plugin you have installed.
    5. Once you have located the plugin folder, right-click on it and select “Rename”. You can add “-disabled” to the end of the folder name to disable the plugin.
    6. After you have renamed the folder, try accessing your website to see if the plugin has been successfully disabled.

    Note that deactivating a plugin from cPanel will not delete the plugin files from your website. If you want to completely remove the plugin from your website, you will need to log in to your CMS and uninstall the plugin from there.

    Thread Starter leayks

    (@leayks)

    3 years, 1 month ago

    Well, i don’t. Or least the guy who made the site never told me about it.

    I checked and it doesn’t seem to have one.

    daniindrak

    (@daniindrak)

    3 years, 1 month ago

    if you don’t have access, you should immediately contact your developer.

    Thread Starter leayks

    (@leayks)

    3 years, 1 month ago

    Well i just managed to fix it, deleting the recaptcha plugin directory through OVH FTP, i seems to work fine now.

    Thanks a lot for your help !

    daniindrak

    (@daniindrak)

    3 years, 1 month ago

    You’re Welcome 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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