Can’t logout

  • Resolved ralung

    (@ralung)


    5 years, 4 months ago

    Hello,

    I have problem to logout my website when I am using ultimate member.
    For example, after I pressed the logout button, the website can forward to the assigned address but the website still considered I am still login. Because after I forward t the assigned address, I still can check my account information and the logout button which I set visible only for login member still shows up.

    Could you help me with this problem?
    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    5 years, 4 months ago

    Hi @ralung

    Does your site have any caching plugin or server cache module? If so, please try disabling the cache and see if the issue still occurs.

    Regards,

    Thread Starter ralung

    (@ralung)

    5 years, 3 months ago

    Hi @champsupertramp ,

    I am not sure about what is caching plugin or server cache module.
    There is the list of the plugins I use:
    – Akismet Anti-Spam
    – Bot Protection
    – Breeze
    – ECPay Logistics for WooCommerce
    – ECPay Payment for WooCommerce
    – ELEX WooCoommerce Role Based Pricing (BASIC)
    – Facebook for WooCommerce
    – Google Ads & Marketing by Kliken
    – Hello Dolly
    – Kirki Customizer Framewrk
    – Konte Addons
    – Mailchimp for WooCommerce
    – Meta Box
    – Qubely – Advanced Gutenberg Blocks
    – Slider Revolution
    – Soo Demo Importer
    – Soo Wishlist
    – Ultimate Member
    – WooCommerce
    – WOOCS – WooCommerce Currency Switcher
    – WPBakery Page Builder

    or Could I disabling the cache in the setting of control panel?
    Thank you

    Kind regards

    Plugin Contributor Champ Camba

    (@champsupertramp)

    5 years, 3 months ago

    Hi,

    Can you do a conflict test and see if the issue goes away? This doc explains how to do a conflict test if you are not sure: How to do a plugin/theme conflict test?

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    5 years, 3 months ago

    Hey there!

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

    Regards,

    Thread Starter ralung

    (@ralung)

    5 years ago

    Dear @champsupertramp ,

    I am sorry that I reply you so late because I was stuck by some issues.
    Thank you very much you for suggestion!
    The problem is finally solved.
    “Breeze” plug bring a storm to my website, but now it is fine.

    Thank you once again!

    Kind regards,
    Ralung

    Plugin Contributor Champ Camba

    (@champsupertramp)

    5 years ago

    Hi @ralung

    Thanks for letting us know. I am closing this thread now.

    Regards,

Viewing 6 replies - 1 through 6 (of 6 total)

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