• Resolved qaysewr

    (@qaysewr)


    I made a dev site to test out your plugin before doing a purchase for a premium plan and your free plan comes in with optimize 6 pages, the hompage has been optimized and got a perfect resuilts but now I can optimize any more pages!

    When I add more pages from the website backend or your website it just loads and then nothing happens! so I am not able to optimize more pages!

    Is this an issue or what?

    I want to make sure your plugin working prefect before doing the purchase!

    Thanks

    Qays Zubaidi

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Dear @qaysewr  ,
    Please, accept our apologies for the wait.

    We are investigating the issue and will make sure to keep you posted.

    Regards, Mane

    Thread Starter qaysewr

    (@qaysewr)

    Hi Team,

    Is there any update?
    Still, I can’t add Optimize additional pages!

    Regards
    Qays

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @qaysewr ,
    Sorry for the wait. Will you please kindly recheck the issue on your end? It should now be solved.

    Regards, Mane

    Thread Starter qaysewr

    (@qaysewr)

    Hi Team,

    I am wondering if this issue happens with the premium plan as well because, on the free plan, it takes more than 2 hours to be optimized not 2 minutes as shown on the optimization process.

    It doesn’t solved!

    Thanks
    Qays

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @qaysewr ,
    Thank you for contacting us.

    The pages are optimized within seconds. As soon as they are added in the Pages section, the optimization settings are applied to them. Do you face issues with the optimization?

    In the Pro version there is no need to add the pages manually, as all the pages are automatically optimized.

    Regards, Mane

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @qaysewr ,
    Thank you for your patience.

    Our dedicated team has worked diligently to improve the website speed. Unfortunately the best speed we can offer for the mentioned website is 61 for mobile and 83 for desktop.

    To further boost the speed and overall performance of the website, we recommend implementing Cloudflare CDN. This will surely boost the website speed further. Here is a guide for you.
    https://help.10web.io/hc/en-us/articles/8637675788434-How-to-enable-Cloudflare-CDN-for-connected-sites

    Regards, Mane

Viewing 6 replies - 1 through 6 (of 6 total)

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