Can’t post a comment or reply

  • mircevski

    (@mircevski)


    5 years, 2 months ago

    Hi,

    Great plugin! Better designed and with more customization options than most of the paid comment plugins.

    Here’s the problem I have:

    When I click join the discussion the text field to enter the comment is missing. Also, the reply button doesn’t work. So no one can post a comment or reply.

    Join the discussion screenshot: https://ibb.co/Z10VJP9

    I can send you login details from my website to check.

    Thanks.

Viewing 1 replies (of 1 total)
  • Plugin Contributor webnus

    (@webnus)

    5 years, 1 month ago

    Hello @mircevski,

    Thank you for contacting us,

    Would you please contact us via this email [email protected] and also send a screenshot of your issue?

    _____
    For troubleshooting, deactivate all your plugins and let the Deeper Comments remain active only, set your theme on default, then reload the page, if the issue was solved, then activate your plugins one by one and your theme, refresh your page and check to see which plugin is causing the issue.

    Best Regards

Viewing 1 replies (of 1 total)

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