Can’t remove plugin from website

  • Resolved davidburoe

    (@davidburoe)


    6 years, 7 months ago

    I’ve been working on updating a website for a client who wanted a contact bar listed above the main navigation on their website. I installed Speed Contact Bar and was working on a formatting solution for the contact bar overlapping on our navigation bar. I found one and was only able to view it when logged in as admin on the site. After adding the following CSS in the theme (h-code theme), I logged out and was still seeing the overlapping issue.

    .navbar{
    height: 100px;
    }

    I cleared cache, tried other browsers, etc. with still the same result. I uninstalled the plugin and still same result. Please help me correct the issue by removing the contact bar so I can start over.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Martin Stehle

    (@hinjiriyo)

    6 years, 7 months ago

    The HTML output of your site says that the cache by WP Fastest Cache was last created on September 26, 2019, at 9:15:49 a.m. If you’d clear the cache correctly on the WP Fastest Cache Settings page the contact bar will be disappeared.
    I could not see any hint of a CDN, so I assume a cache issue.

    Thread Starter davidburoe

    (@davidburoe)

    6 years, 7 months ago

    That resolved the issue Martin. I didn’t realize there was a manual option to clear the cache in WP Fastest Cache. Thank you for the help. Your timely response is most appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)

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