Hi @nahuai ,
My apologies for the delay in responding!
> The page reloads and displays the same order than before moving the lessons.
I just tested this on my test site and I’m not able to duplicate the problem: https://cloudup.com/cGFpIJ6KBfw
If you’re still having trouble, the next thing I’d check is for JavaScript errors on that page, likely caused by a conflicting theme or plugin.
Could you try the following steps so we can find out more about the problem?
1. Open the Order Lessons page.
2. Open your browser console by following this guide: https://ww.wp.xz.cn/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis
3. Click on the Network tab
4. Refresh the page.
5. Re-order lessons, save.
6. If you see any lines in red inside the browser console, click on them. A new panel should appear on the right.
7. Click on the “Response” tab in that new panel.
8. Copy the message displayed there.
9. Paste it in your reply.
10. If no red lines appeared in the browser console, click on the “Console” tab of the browser console.
11. Copy any errors displayed there, and include them here.
Best,
Cena
Hi Cena.
Thanks for the reply.
I already checked the browser console and there was no error.
Finally I did the painful, but necessary, test to deactivate all the plugins and activating them one by one (using Healthcheck plugin) and found the one creating the problem.
Thanks anyway,
Nahuai
Hi @nahuai ,
Glad to hear it! If you get a minute, would you let us know the plugin that was conflicting?
Best,
Cena
Hi Cena.
It was an internal plugin, not a commercial one, that’s why I didn’t mention it. 😉
Best,
Nahuai