• Resolved liharris

    (@liharris)


    I have been trying for months to reset watermarks on this site when I click it it just sits and spins for hours I have Wp-Debug enabled but no errors show up.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please try to increase max_execution_time and max_upload_size.

    Please let us know if it helps.

    Thank you!

    Have a nice day!

    Thread Starter liharris

    (@liharris)

    I just asked my Host Provider to up this and it’s still just spinning in circles.

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    When resetting the watermarks, please open Developer tools of your browser on the page with this issue and look for Javascript errors on Console tab.

    If possible, please send us a screenshot or a copy of the errors you see.

    Thanks! Have a wonderful day!

    Thread Starter liharris

    (@liharris)

    sorry for the late reply.

    JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php:8:542
    This site appears to use a scroll-linked positioning effect. This may not work well with asynchronous panning; see https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects for further details and to join the discussion on related tools and features! admin.php

    thats all

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    1. Do you receive any errors when reseting the images?

    2. Could I please ask you to activate WordPress debugging and check for PHP errors, notices or warnings related to the product?

    You can activate debugging the following way.

    1. Access your website files using FTP connection and open wp-config.php file.

    2. Look for the following line:
    define( ‘WP_DEBUG’, false );

    3. Change false into true, so the line looks like this:
    define( ‘WP_DEBUG’, true );

    If the line is not present in the file, simply add it to the bottom of wp-config.php and save it.

    Afterwards, please have a look at WordPress administrative dashboard and your website front for PHP errors, warnings, notices, and send them to us. They will help us identify the problem.

    Please let me know in case you will have questions.

    3. However, please try in this way as it is described in the folowing record.

    Please let me know in case you will have questions.

    Thank you!

    Have a nice day!

Viewing 5 replies - 1 through 5 (of 5 total)

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