Cant run Malware scan

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  • Plugin Support katereji

    (@katereji)

    2 years, 11 months ago

    Hello,
    Please, deactivate the plugin with the “Complete deactivation” option enabled and then activate it again.

    1. Enter the Security by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Security by Cleantalk -> General settings)
    2. Check the last settings “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Enter your access key in the plugin’s settings.

    If you still face this issue afterward please contact us via our ticket system: https://cleantalk.org/my/support/open.

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