This is not very helpful. Could you please check what happens? It reloads the page and things are not saved or when you press the save button nothing happens?
Also please let me know what browser you are using or what OS.
I am experiencing a similar problem. I have been using Maxbuttons for at least a year with no problems with several upgrades from older version 3. Yesterday afternoon I was “tweaking” a previously designed button and after several changes it ceased to save – the button appears to be working and the page comes back with the unedited (reverted) information. It seemed like something “timed out”. This morning I again tried to edit the same button and again no changes were saved. HOWEVER, I was able to edit a different button. I was working for several hours yesterday and I just did a few changes to the other button this morning. I was able to make changes to the “bad” button using Phpmyadmin directly on the database. I have about 6 buttons and I would be glad to provide a copy of that table from my database. Thanks for your work. Ziggy
—- Begin System Info —– (my offline “sandbox” test system)
WordPress Version:4.3.1
PHP Version:5.5.9-1ubuntu4.13
MySQL Version:5.5.44
Web Server:Apache/2.4.7 (Ubuntu)
WordPress URL:http://172.16.0.109
Home URL:http://172.16.0.109
PHP cURL Support:No
PHP GD Support:Yes
PHP Memory Limit:256M
PHP Post Max Size:400M
PHP Upload Max Size:400M
WP_DEBUG:Disabled
Multi-Site Active:No
Operating System:Linux
Browser:Mozilla Firefox 41.0
User Agent:Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:41.0) Gecko/20100101 Firefox/41.0
Active Theme:
-Twenty Fourteen Child 1.0.0
http://minicrwp/twenty-fourteen-child/
Active Plugins:
-Awesome Weather Widget 1.5.3.1
https://halgatewood.com/awesome-weather
-CR-Bulletins 3.3.1
http://chestnutridgemc.org
-CR-Calendar 1.4.0.jgz
http://www.kieranoshea.com
-cr-prayer 0.1
http://ww.wp.xz.cn/extend/plugins/cr-prayer/
-CR-Sermons 4.2.0
http://chestnutridgemc.org
-Display Posts Shortcode 2.5.1
http://www.billerickson.net/shortcode-to-display-posts/
-Easy Pie Maintenance Mode 0.6.7
http://easypiewp.com/easy-pie-maintenance-mode-faq/
-Fourteen Colors 1.2
http://celloexpressions.com/plugins/fourteen-colors
-MaxButtons 4.0.1
http://maxbuttons.com
-Media File Manager Advanced 1.1.5
-Simple Session Support 1.1
http://devondev.com/simple-session-support/
-SSH SFTP Updater Support 0.7.1
http://phpseclib.sourceforge.net/wordpress.htm
-WP Statistics 9.6.5
http://wp-statistics.com/
—– End System Info —–
I did some experimenting. I noticed that the field “meta” in the entry in the table wp_maxbuttonsv3 for the button in question seemed to be an account of edits:who, when and such, and was full of \’s. Other buttons that I can edit do not have those and buttons that I have not edited in this version have NULL. I simply deleted the “meta” entry for my “bad” button from the database (using phpmyadmin) and VOILA! I was again able to edit my “bad” button. I’m noticing that several \’s are added to the meta entry each time an edit takes place. Could this entry have been filled up with the \’s to overflow causing the server to refuse the update?
Ziggy
Hi Ziggy,
Thanks for the detailed reporting. I’m going to check if I can reproduce this problem and keep updated here.
This ‘bad’ button, was this one of your buttons that was already in the plugin or one that you created after the 4.0 update?
I’ve been digging around. I can see that the meta values have a bug with them so it could go wrong, however I can’t seem to get the plugin to stop saving / crash due to this problem?
Is it possible for you to send your Database dump to support [at] maxfoundry.com with some unruly buttons in it? Thanks!
I have sent a copy to the address you specified. One more observation: it seems that repeatedly hitting the save button will fill the meta datafield with the \’s and then at some point you can enter data and find that it no longer actually saves. Since \ is the escape character could there be some scenario that the data is being escaped to death? I think there may be some automajical escaping done maybe in WP or even Mysql? Not sure but may need worked around.
Thanks for that! I think indeed that’s exactly what’s happening and I think I have a fix for that as well, but I need to test it.
Hi Bas,
Not very helpful?
I brought to your attention your plugin is not working properly.
This must be somewhat helpful … ?
ps. Firefox and windows7
Hi,
What I meant is without information it’s very hard to find any problems. Please always include on what system you are running and a description of what happens ( or not ).
Anyway there should be a fix out soon, version 4.0.2 . Please try that one and see if it works again.
Hey dcrArtist,
‘Not very helpful’ isn’t meant to be taken as one would take it in an English speaking country.
We’re working on the fix and really appreciate you helping out.
Best,
Bob
Hello,
I was having issues with the button edit/save as well. I updated to 4.02 but still had problems. So I uninstalled/reinstalled the plugin, but got this error message:
Plugin could not be activated because it triggered a fatal error.
Fatal error: Call to undefined function maybe_convert_table_to_utf8mb4() in /srv/blog/wp-content/plugins/maxbuttons/classes/installation.php on line 291
Any thoughts on this are appreciated.
Thank you!
Tim
I just upgraded and tried 4.0.2 both on “sandbox” and now online. It has removed the \’s in the “meta” field and is editing again. Thanks guys!
@ziggy . Good, thanks for helping out!
@tim . That’s not good. Which version of WordPress are you using? I think this version is rather new so please make sure to update WP as well.
