can’t save changes

  • Resolved lemonade89

    (@lemonade89)


    6 years, 7 months ago

    Hi!

    I’m quite new to the wordpress-world. I’ve installed this plugin and trying to set it up.
    I can’t seem to save the changes I’ve made. It keeps waiting for something? When I refresh everything is gone (off course)

    Can somebody help me?

    thanks in advance

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP User Manager

    (@wpusermanager)

    6 years, 7 months ago

    It sounds like an error is occurring somewhere.

    First can you check for browser errors when saving –

    Firebug (Firefox)

    • Open Firebug (F12)
    • Click “console”
    • Ensure the “all” button is selected

    Firefox Native Web Console

    • Open the Firefox tools (Ctrl + Shift + K / ⌘-Option-K)
    • Click the “web console” button
    • Click “clear” before attempting a migration

    Chrome

    • Open the chrome in inspector tools (F12 / ⌘-Option-J)
    • Click the “console” tab

    If nothing shows then it might be a server errror. Can you edit your wp-config.php file to replace this line –

    define( 'WP_DEBUG', false );

    With these lines –

    define('WP_DEBUG', true); 
define('WP_DEBUG_LOG', true); 
define('WP_DEBUG_DISPLAY', false);

    This means that any errors are logged to `/wp-content/debug.log’, because some errors are not visible on screen.

    More details about that at http://codex.ww.wp.xz.cn/Editing_wp-config.php#Debug

    Can you then retry the process and paste the debug.log file that should be created.

    Hope that helps

    Thread Starter lemonade89

    (@lemonade89)

    6 years, 7 months ago

    Uhm yes.. I’ll try and have a go with this.

    Thank you for your reply.

    Thread Starter lemonade89

    (@lemonade89)

    6 years, 7 months ago

    Okay.. when I have the console window open and try to save the changes I get 2 notifications:
    1) mixed content: the page at ‘… /general/login’ was loaded over HTTPS, bus requested an insecure XMLHttpRequest endpoint ‘…wpum/v1/records’. This request has been blocked; the content must be served over HTTPS.
    2) Uncaught (in promise) TypeErros: cannor read property ‘Status’ …. of undefined at e.a.HandleError (main…) at main….

    Plugin Author WP User Manager

    (@wpusermanager)

    6 years, 7 months ago

    Does your site have an SSL certificate? It sounds like it might be misconfigured. Also, are you using Safari? If so, try another browser. Let me know how that goes.

    Plugin Author WP User Manager

    (@wpusermanager)

    6 years, 7 months ago

    @lemonade89 did you get to the bottom of this?

Viewing 5 replies - 1 through 5 (of 5 total)

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