can’t save focus keywords

  • Resolved kaizen

    (@vih25)


    4 years, 10 months ago

    can’t save focus keywords and meta description on classic editor and elementor. My plugin is updated.

    • This topic was modified 4 years, 10 months ago by kaizen.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rank Math SEO

    (@rankmath)

    4 years, 10 months ago

    Hello @vih25,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Can you please try in an incognito window and see if that helps?

    Looking forward to helping you.

    Thread Starter kaizen

    (@vih25)

    4 years, 10 months ago

    I tried. Still not working

    Thread Starter kaizen

    (@vih25)

    4 years, 9 months ago

    Can I get an update on this?

    Plugin Author Rank Math SEO

    (@rankmath)

    4 years, 9 months ago

    Hello @vih25,

    Can you please open the Developer tool >> Network tab and update the post? The Network tab will show the updateMeta call, if it returns a status other than 200 then that means there is some problem.

    Here is a screencast showing how to check this:
    https://i.rankmath.com/OxhwsI

    Also, in this KB article we have explained the steps to take when the REST request fails:
    https://rankmath.com/kb/meta-data-not-saving/

    That should help. Please let us know if it does not.

    Looking forward to helping you. Thank you.

    wallym

    (@wallym)

    4 years, 8 months ago

    Hello, I am experiencing the same issue. I ran a network process as you mentioned. The only process that was above 200 was post.php. The status code was 302 with a yellow circle. All the processes that showed a 200 status were green.

    Any help would be appreciated. I can’t save anything from Rank Math plugin on classic editor or Gutenberg.

    Plugin Author Rank Math SEO

    (@rankmath)

    4 years, 8 months ago

    Hello @wallym,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Can you please open a new support topic so we can assist you better?
    https://ww.wp.xz.cn/support/plugin/seo-by-rank-math/#new-topic-0

    Looking forward to helping you.

    P.S. In the meanwhile, assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    You can follow this video tutorial as well:

Viewing 6 replies - 1 through 6 (of 6 total)

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