• Resolved emartinmar1

    (@emartinmar1)


    Hi, sorry for my English. I’m trying to help a friend with an Amelia issue. We want to remove the on-site payment option, but I can’t save the changes, becauso this error prompts: Attachment upload path must be an absolute path, starting with a slash (/).

    I haven’t found any similar post here. Can anyone help me please?

    Thanks, Enric

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support stefanpetrov

    (@stefanpetrov)

    Hello,

    Thanks for reaching out to us. Unfortunately, there is no option to remove the on-site payment method in Amelia. It is mandatory by default and cannot be removed. You can only disable it if you have another payment method enabled (such as Stripe, WooCommerce, etc.). Amelia requires at least one payment method, and the on-site payment method is enabled by default.

    Regards,
    Stefan

    Thread Starter emartinmar1

    (@emartinmar1)

    Hi Sefan,

    Thanks for your answer. We already have other payment option (Stripe). But as I said, we can’t save the changes after turning off the on-site option. The error above mentioned appears, and I have no clue why. PHP version is up to date, all plugins updated (and tried to disable them in case there’s any incompatibility…).

    Thanks again,

    Enric

    Thread Starter emartinmar1

    (@emartinmar1)

    Hi again,

    I finally found the solution for this especific problem. In general settings (Amelia), removing the current upload attachment path (leaving it void, so it will use the default WP path).

    So now I can change and save payment settings, but a new problem have arisen. If I choose Woocommerce payment method for Amelia, it works fine for bookings, but then, the woocommerce shop crashes when adding products to the basket.

    Any idea how can I fix this?

    Thank you.

    Enric

    Plugin Support urosjovanovic

    (@urosjovanovic)

    Hello, thank you for the update on this.

    Since you’re using the Premium version of the plugin, please open a ticket on our official support platform on the following page, and right there, you will find a chat icon in the bottom-right corner, which will directly lead you to the Amelia support team, and we’ll gladly help you there.

    Premium products are not supported in these forums.

    Thank you for understanding.

Viewing 4 replies - 1 through 4 (of 4 total)

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