• Resolved galeriamixteca

    (@galeriamixteca)


    I just installed the plugin, and when I go to the settings to configure, I press “save” and it sends me to a blank page with the following message “Forbidden
    You don’t have permission to access this resource. ”
    I’m using:
    Wp 5.4.2
    Woocommerce 4.5.2
    iThemes Security 7.8
    Autoptimize 2.7.7
    WP Super Cache 1.7.1

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author rosell.dk

    (@roselldk)

    Thanks for reporting!

    The error could be a symptom of a PHP error. Can you check the debug log? (wp-content/debug.log). If there is no log, you must first enable debugging.

    Debugging in WordPress

    Plugin Author rosell.dk

    (@roselldk)

    Plugin Author rosell.dk

    (@roselldk)

    I have just released 0.18.2. If the bug is related to above mentioned bug, it should work now. Can you test?

    Thread Starter galeriamixteca

    (@galeriamixteca)

    I have already updated the plugin, but it is still not resolved.
    I have very basic knowledge, I am trying to see the “debug_log”, apparently it is not active and I do not know how it works and how to activate it, but I will try to do it without damaging my website and I will comment on the result.

    Thread Starter galeriamixteca

    (@galeriamixteca)

    I already found SOLUTION.
    It had nothing to do with an ERROR, to activate the Debug mode, I contacted my Hosting and when I told them why I wanted to activate it, they made a review and they responded to the following:
    “I have disabled a security rule that apparently affected you”
    And when I did the test to save the configuration, I no longer had a problem and the message remained active:
    “Configuration was saved.
    Rewrite rules were saved to the following files … “

    Thanks for the help!

Viewing 5 replies - 1 through 5 (of 5 total)

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