Hi @swinggraphics,
I have tested on my test site using latest version of Custom Sidebars plugin but couldn’t reproduce the issue that you are facing.
Are you facing the issue with any particular browser?
Could you please share me the screenshot of the issue so that i can troubleshoot it?
For screenshots, you can simply provide a link to an image through Google Drive, Dropbox, screencast.com, http://imgur.com/ or other image service. 🙂
Kind Regards,
WPMU DEV
This shows the portion of the window that can’t be scrolled. It’s somewhat random, but it always happens after collapsing, revealing, or removing a widget.
https://dl.dropboxusercontent.com/u/696011/Screen%20Shot%202014-11-04%20at%203.38.08%20PM.png
Hi @swinggraphics,
Thank you for sharing the screenshot but i couldn’t reproduce the issue on my test site.
Is the issue happening with any particular browser or depending on number of custom sidebars created or anything else?
Can you check the javascript console for errors?
In Chrome go to “View -> Developer -> Javascript Console” and in Firefox you can go to “Tools -> Web Developer -> Console”
Find information about how to open JavaScript browser console :
http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers
http://codex.ww.wp.xz.cn/Using_Your_Browser_to_Diagnose_JavaScript_Errors
Let me know what errors if any you are getting when you face this issue.
Regards,
WPMU DEV
Hi @swinggraphics,
Hoping that’s now sorted, it sounds like a possible JavaScript conflict with another plugin or theme. If you’ll let us know more details, or perhaps test for a conflict with this:
http://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png
We’ll gladly assist further. Just let us know any extra details you can provide. 🙂
Thanks,
David
i have the same problem with custom sidebars.
it happens even in a clean install with no other plugins.
