Hi there!
That is indeed pretty weird!
One situation where this scenario can happen is when there has been some connection error.
A few questions: which browser are you using? Does the same issue happen with another browser? (e.g.: Google Chrome, Firefox, Safari, etc.)
Would you please be able to open your browser’s console and check if there are any errors? Here’s some instructions for the most common browsers to open the browser’s console: https://it.ww.wp.xz.cn/support/article/using-your-browser-to-diagnose-javascript-errors/
Thanks for your help!
Francesco
Hi!
Thanks for the quick answer. I am using Chrome and yes the same issue happens on Firefox also. As for errors: http://prntscr.com/17bvg2g
Great, thanks for that information!
Could you please go to WooCommerce > Status > WooCommerce Shipping & Tax and click the “Refresh” link under “WooCommerce Shipping & Tax Data”?
After doing that, could you please clear your browser’s cache and go back to the settings page to see if the issue persist?
Here’s some instructions on how to clear your browser’s cache, in case you’re not familiar with it: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
Thanks again!
Francesco
Yes! That fixed it!
Thank you so much!
con
(@conschneider)
Engineer
Hi there,
Yes! That fixed it!
Thank you so much!
Nice!
Thanks for letting us know.
All the best,
