Can’t Set Upgrade Path

  • Resolved Dillon Lanier

    (@dillonlanier)


    3 months ago

    I am using URM Pro, my setup has two memberships: “Free” and “Subscriber”. The free plan is free, and the subscriber plan is a monthly subscription. I have payments setup for this, it is tested & working. I can register for either membership type.

    However, when I try to edit the Free Membership and set an upgrade path, I am told “no results found” when clicking in the input box.

    More context: I have no groups setup, the free membership assigns people to be Subscribers. The Subscription membership assigns them to be Contributors.

    Has anyone else experienced something like this, or have an idea how I can fix it?

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  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    3 months ago

    Hi @dillonlanier,

    This forum is meant for support of the free version of the plugin only. For premium users, we have a dedicated support channel to provide help.

    We can answer your question here, but discussing premium features or sharing premium support topics in this forum may confuse other users of the free version and goes against the forum guidelines.

    To avoid any future issues, we will resolve this topic here. Please use the premium support channel for any questions related to the premium plugin. We recommend reaching out to our support team through your customer dashboard. Please use this link to submit a support ticket.

    Best regards!

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