Hello @jaredperrymits,
Thanks for your inquiry.
Please, note that in the ww.wp.xz.cn forum we are replying to the free product related question only. For the questions regarding the Premium version, please contact our support team using the following form.
But before this let me advise you 2 things:
1. Please enter form maker > options and enable “Ajax submit” and check again.
2. Please enter form > email options and make sure that in all sections where for “Email from” or “Reply to” sections you have chosen “Other” in all those fields email address is added.
If after checking and fixing these 2 scenarios, the issue won’t be solved, please contact us with the above link mentioning this forum post link in your email.
Hi,
I tried both of your solutions and the form still isn’t doing anything. Here is the link you requested in your response. https://ww.wp.xz.cn/support/topic/cant-submit-form-6/#post-13801192
Hi @jaredperrymits,
I am very sorry to get back to you late.
Dear friend, please update the plugin to the latest 2.13.50 version then check again.
If this won’t help then, please enter form maker > options and enable developer mode. Now please check again.
If this also won’t help, then, please try to remember what plugins/themes you have added after 12/08/2020 and try to deactivate one by one and check the issue.
Please keep me updated with the results.
Sorry, I’ve been busy with other projects. This topic shouldn’t be flagged resolved. I tried those options and still nothing happens when I click submit. Does it matter the submit button is grayed out or is that just the styling?
There’s also no site key or secret key listed in the form maker options under Recaptcha. Would this not let a user submit the form?
