Can’t submit listings

  • Resolved umdiecker

    (@umdiecker)


    3 years, 4 months ago

    The logged in users for this site cannot add a listing via the directory submission form. The message “Sorry! Something Wrong with Your Submission” is returned each time. No other obvious errors are shown.

    I have tried removing fields, turning off WordFence, turning off Fastest Cache but it doesn’t help. I also investigated the User Role Editor you recommended on a prior support query here https://ww.wp.xz.cn/support/topic/error-in-adding-listing/ .

    You suggest “use the “User Role Editor” plugin to edit permissions”. You said to install the plugin and then on the User Role Editor page, add the “Submit Listing” permission. This does not exist (see screenshot here – https://www.cartertonnz.com/wp-content/uploads/2023/01/directorist-screenshot.jpg)

    Please can you advise?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • skfaysalalom

    (@flossyfaysal)

    3 years, 4 months ago

    Hi @umdiecker

    Thank you for getting in touch with us!

    Yes, I see that exist “something went wrong” and this could be a site-specific, page setup, or directory builder field validation issue. I can help you to fix the problem.

    Kindly contact us here to investigate further https://directorist.com/contact

    Feel free to let me know for more help.

    Regards,
    Sheikh Faysal

Viewing 1 replies (of 1 total)

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