• Resolved Kristi Hines

    (@kikolani)


    Using the latest version of the Captcha plugin with BWS Contact Form – the captcha math problem is displayed, but you can’t get your cursor to appear in the answer field or type into it. When you submit the form, it gives you a warning message that the captcha wasn’t entered, but you still can’t get cursor into the answer field or type the answer.

    Also using latest version of Genesis theme and W3 Total Cache.

    https://ww.wp.xz.cn/plugins/captcha/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi kikolani,

    The problem is likely to be caused by the styles of the theme, the cursor is set in the field and the data are entered, but due to the styles (likely large padding) they are invisible. Please provide a link to the page where the problem occurs and we will try to help you.

    Sincerely,
    BestWebSoft Support Team

    Hi,

    Unfortunately, you haven’t provided the necessary information so we consider your problem resolved.

    Sincerely,
    BestWebSoft Support Team

Viewing 2 replies - 1 through 2 (of 2 total)

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