• Resolved banacan99

    (@banacan99)


    I setup an event on my development server and added an RSVP with a limited number of seats available, but on my staging server when I try to update the RSVP I can’t ever update it. Why?

    I should say that I’m trying to update the number of seats available and it always shows Unlimited and I can never change that. I should also say that I’m using the block editor for creating and editing events.

    Is anyone else having issues with updating RSVPs?

    • This topic was modified 1 year, 3 months ago by banacan99. Reason: Added more info
    • This topic was modified 1 year, 3 months ago by banacan99. Reason: More info
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  • Plugin Support tristan083

    (@tristan083)

    Hi @banacan99 ,

    Thank you for reaching out.

    For me to understand and learn more about your setup, could you provide the version of the following?

    1. PHP
    2. WordPress
    3. The Events Calendar (if using)
    4. Event Tickets
    5. Theme and Version
    Thread Starter banacan99

    (@banacan99)

    Thank you Tristan083.

    Staging server environment:

    WordPress v. 6.7.2
    TEC v. 6.10.1.1
    ET v. 5.19.1.2
    PHP v. 8.2.13
    MySQL v. 10.11.9-MariaDB
    jQuery v. 3.7.1
    Theme is a custom theme built on Foundation sites v. 6.7.5.

    I’m using the block editor to create and edit events. I may not have mentioned this in my original post, but I’m still able to update RSVPs on my dev server with the same plugins and theme, so I can’t understand why I’m not able to update on the staging server.

    I sent a support request to support on zendesk.com. In that email I gave the staging URL and admin user and password so someone could try it for themselves.

    I hope this helps. Thanks for your efforts.

    Plugin Support tristan083

    (@tristan083)

    Hi @banacan99 ,

    Thank you for your message and the information.

    I found the ticket and responded to it. In that regard, I’ll be closing down this thread to prevent duplication of efforts. However, if you have further questions/concerns, please feel free to bump in a new thread. This is for us to track down topics/issues efficiently and for us to follow the WordPress Forum Guidelines.

Viewing 3 replies - 1 through 3 (of 3 total)

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